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Coca Cola Case Study – Best Practices in Water Management

The Coca-Cola Company announced in 2007 its pledge to become “water neutral.”  It is the first, and at this time, the only company undertaking a water management initiative with such an ambitious goal.  Part of what makes water management so complex is the difficulty in obtaining quantifiable data for how much water is used, where it is being drawn from, and for what purpose across many different locations.  In addition, water usage data is highly diverse across different localities.  Coca-Cola was able to design a program that combined local solutions with company-wide communications strategies in order to reach its goal of becoming “water neutral.”

Defining water neutrality

Business for Social Responsibility (BSR), a nonprofit global business association in the U.S., produced a report on how Coca-Cola has revolutionized water management inside a corporate structure and how it has applied the relatively new concept of water neutrality.  According to BSR, a working group of six leading organizations in sustainable development came together do determine a proper definition of the term water neutrality.  Three criteria the group put forth are:

  • Defining, measuring, and reporting one’s “water footprint.”

  • Taking all action that is “reasonably possible” to reduce the existing operational water footprint.

  • Reconciling the residual water footprint (amount remaining after a company does as much as possible to reduce footprint) by making a “reasonable investment” in establishing or supporting projects that focus on the sustainable and equitable use of water.”

So far, this has become the accepted definition, but many areas still need clarification and further research, BSR states. 

Coca-Cola’s integrated strategy

Given the complexities of designing a true water stewardship program, Coca-Cola decided to focus on local solutions.  The company met with a wide number of expert groups from NGOs to universities to truly understand all the issues surrounding water use.  The team at Coca-Cola developed a plant-level, comprehensive water risk assessment to quantify water risks and to inform strategic responses.  In addition to this bottom-up approach, Coca-Cola released its “Manifesto for Growth” which communicated from the top its commitment to water management.  According to the BSR report, the Coca-Cola risk assessment was composed of 300 questions in multiple languages to hundreds of bottling plants to capture information across six categories.  This information was fed into an internal risk model and the data was shared at a two-day workshop with members throughout the Coca-Cola system. 

In order to integrate its strategy across all levels of the company, Coca-Cola took the following steps:

  • Plant performance (water use efficiency, water quality, wastewater treatment)

  • Watershed protection (source protections, disaster response)

  • Sustainable communities (helping enable access to clean drinking water)

  • Global awareness and action (helping mobilize the international community to drive global awareness and action to address water challenges)

Use of water management tools

Water management tools were also created in order for data to be stored in a central system from all plants which could then be shared across the Coca-Cola system.  Bottlers can benchmark their operations against other bottlers and find ways that comparable facilities are handling their water resource management practices.  In addition, regular “Top to Top” meetings are held where top bottling partners converge to maintain system-wide alignment of critical issues and share best practices. 

Outreach

The company’s outside activities involve partnerships with international and local organizations to bring safe water and/or sanitation to communities in need through nearly 120 programs in 49 countries, according to BSR.  Coca-Cola also helped launch the CEO Water Mandate and the Global Water Challenge, both designed to help companies better manage water use in their direct operations and throughout their supply chains. 

Read the full report from BSR.  

Posted 3/27/08

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Key Business Leaders Issue ' Leadership Challenge' at 2008 World Economic Forum

Committee encourages peers to do more to improve public governance internationally

At the 2008 World Economic Forum, a group of global business leaders issued a “leadership challenge” to their peers to implement, as part of their corporate social responsibility strategies, programs to strengthen public sector governance.  In partnership with Business for Social Responsibility (BSR), the Global Corporate Citizenship Initiative (GCCI) Advisory Committee provided the business case for why companies should be more involved in strengthening public sector governance and created a framework for doing so.

From the Committee’s perspective, great strides have been made in the areas of corporate social responsibility, but business can have a larger, more systemic impact by partnering with governments and civil society organizations to create enabling environments in countries where business currently struggles.  The initiative outlines a number of reasons why public governance projects benefit business:

  • Weak governance interferes with economic, social and environmental progress.  Conversely, countries where effective governance exists provide an environment where innovation and risk taking are more likely to thrive.

  • Social expectations are a heavier burden on companies operating under weak governance.

  • Better governance provides a more open global economy, which directly benefits the business community.

When laying out the framework, the Committee stressed the importance that businesses cannot and should not go it alone.  Forging partnerships with governments and civil society organizations is crucial.  The report mentioned several principles by which businesses should approach public governance projects – transparency, dialogue, respect for the unique role of public institutions, and recognition of the central value of working with civil society organizations. 

The actual framework itself was built on a Leadership Initiative that was established by the World Economic Forum in 2002.  The report includes a recommended plan of action based on four steps, each of which is explained in more detail in the report.

Businesses must…

1. Provide leadership
2. Define what public sector governance means for each individual company
3. Make it happen
4. Be transparent

The Committee members believe public governance should be central to all corporate citizenship programs. The individual members have made a commitment in the statement to annually report their progress on this issue, as well as the barriers to and opportunities for success.

Download the full report here.

Posted 2/1/08

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British MPs Say Businesses Can Do More in Combating HIV/AIDS

Select businesses have made progress in instituting workplace programs in Africa which others can learn from

Three British members of parliament went to South Africa in September 2007 on behalf of Business Action for Africa (BAA) in order to see firsthand how businesses operating in South Africa are addressing HIV/AIDS and how the private sector can play a more effective role in this area.  BAA produced a report containing key findings and recommendations for businesses, the British government, and the governments of developing countries. The project was financed by SABMiller, Anglo American, Merck and Co. and Standard Chartered, all of whom are instituting robust workplace programs to combat the disease.

Key Findings

Although there is definite role for the private sector in the fight against HIV/AIDS, it is not always clear where the role of business ends and where the state picks up. 

Employees at SAB Ltd and Anglo American are among the fortunate minority who have access to voluntary counseling and testing at the workplace and who receive free anti-retroviral treatment for as long as they need it.  There has been significant progress on removing the stigma of living with HIV/AIDS, but more progress need to be made on extending testing and treatment.

Between the participating companies, certain challenges were evident.  A prevention policy focused solely on awareness-raising was not enough.  Changing behavior is still a big challenge and an area that could use more research.  Finally, more partnerships should be developed between business and other NGOs as well as government.

Overall, there are relatively few companies that have workplace programs designed to combat HIV/AIDS.  One of the greatest challenges is to support Small to Medium Enterprises in initiating workplace intervention.  There is much more businesses could be doing in this area.

Next Steps

  1. Work with the Global Business Coalition to determine standards of good practice and to devise a code of conduct for companies.

  2. Identify business coalitions which will truly pursue new partnerships with businesses who want to implement workplace programs.

  3. Engage other international parliamentarians on the issue of the business role in fighting HIV/AIDS in countries where there is an existing or threatening health crisis.

Recommendations to Key Groups

Businesses operating in high prevalence countries should:

  • Implement robust occupational health schemes which include proper provision for HIV/AIDS prevention, testing and access to treatment.

  • Work within their sphere of influence to ensure that suppliers and distributors also have workplace programs in place.

  • Share good practice more effectively.

The British government should:

  • Forge closer partnerships with the private sector in HIV/AIDS policy development and implementation to ensure that all available resources are optimized.

  • Encourage British companies and their subsidiaries in high-prevalence countries robust workplace intervention programs.

  • Fund and support pro-active business associations that provide a platform for sharing good practice and initiate partnerships with key stakeholders.

  • Strongly support governments in high prevalence countries in developing and implementing national strategic plans to combat HIV/AIDS and encourage them to foster closer cooperation with the private sector.

  • Pursue inter-parliamentary dialogue with developing countries faced with escalating infection rates as well as those with extensive experience of addressing the pandemic.

Developing country governments and the donor community should:

  • Acknowledge business as a crucial partner to government, NGOs and donors in the fight against AIDS, and work together to find the best ways to optimize available resources.

  • Look beyond traditional perceptions of business as providers of money for programs and build relationships based on strategic partnership.


Download the full report.

Posted 12/12/07


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Anglo American CEO Sets High Goals for Mining Industry   

In the keynote speech at the Business for Social Responsibility Conference, Cynthia Carroll, CEO of Anglo American, discusses challenges that the extractive industry faces and how Anglo American confronts them.  Safety, benefit sharing, and going beyond philanthropy and compliance are some of the key issues discussed.

The following are excerpts from ‘Reflections on Corporate Responsibility from the Extractive Sector’:

"Mr. Chairman, it is a great pleasure to speak to this distinguished audience. The attendance today is a strong indication of the importance of corporate responsibility for today’s business leaders.

Today I will start by telling you a little about Anglo American. Then I will talk about some of the challenges facing the mining sector and, finally, offer some thoughts about the role of business in development.

I am the first outsider and the first woman in 90 years to lead the company. And I have come to the role with some different perspectives.

Firstly, I was struck by how a well-intentioned and highly-motivated organization had failed to get a grip on safety. Certainly our safety record had been improving over the years but, particularly in South Africa, there has been an attitude that since mining is dangerous, we will always have fatalities and injuries no matter what we do. I simply cannot accept this.

Certainly, there are some big challenges in running deep mining operations in South Africa, with our employees speaking ten or eleven different languages. But people are beginning to believe and to sign-up to the vision of Anglo as a leader in safety.

The mining industry has had a poor record of employing women and this must change. I have met some very impressive women at our operations - driving 240-ton trucks at an open pit mine in Chile or leading teams underground at mines in South Africa and Australia, as well as in technical and professional roles. But, at only 10% of the workforce, there are simply too few of them. At a time when the mining sector is facing a major skills shortage, reaching out to the other 50% of the population is not politically correct, it is pragmatically and morally simply the right thing to do. So, not only will Anglo lead in safety and health, it will also be a leader in diversity.

Mining and Sustainable Development

Having shed our non-core businesses we are now in an expansionary mode. To this end, we have recently acquired three significant projects in Brazil, Peru and Alaska. Of these, both Michiquillay in Peru and Pebble in Alaska depend upon convincing local people that we are to be trusted not to adversely impact their environment or their livelihoods. Indeed if we cannot provide that assurance we will not earn or deserve their trust – or our license to operate. Rightly, neither project will proceed without clearing rigorous regulatory processes and gaining public acceptance. So when it comes to winning trust, a commitment to the highest standards of corporate responsibility should, I believe, be a real source of competitive advantage.

Our corporate objective is not only to generate attractive returns for our shareholders but also to create a positive legacy for the countries and communities where we work.

I would draw your attention to the contribution which copper mining has made to the transformation of Chile into South America’s most successful economy. Between 1990 and 2003 foreign direct investment in mining was $15.5 billion. Over that period poverty fell from 39% to 21% of the population and have continued to fall. Thus we can safely say that in significant part because of mining, Chile’s poverty levels have more than halved in 15 years. And the region where mining is strongest now has the highest level of educational attainment and the lowest proportion of the population living in poverty.

The extractive sector is the antithesis of footloose capitalism. It will typically take more than a decade from discovering an ore body to mining it. Thus, we have a strong interest in the stability and prosperity of the societies where we operate. The sustainability challenge for a mining company is to ensure that over the lifetime of an operation – which may stretch to between 50 and 100 years - we enhance the social, human and manufactured resources of our local communities and, to an extent, the countries where we operate. I strongly believe that mining can contribute to wider development and poverty alleviation in the countries and communities where we work.

In developed societies much of a company’s sustainability obligations are met through being a good employer and paying taxes for governments to reinvest in health, education and infrastructure. In those countries, however, which lack fundamental governmental capacities, companies must often play a more active role…So for us, corporate responsibility goes beyond paying our taxes. Hence, our close involvement in the Extractive Industries Transparency Initiative, or EITI, where we work with donors, host governments, NGOs, and other companies in support of good governance. In those countries which implement EITI, resource companies declare what they pay to the government and the government declares what it has received; providing an opportunity to compare both sides of the ledger. This transparency is intended to guard against embezzlement, increase accountability and to lead to a wider debate about the use to which these time-limited revenues are put. It is not a silver bullet for dealing with all corruption but it is beginning to produce some worthwhile results.

Key challenges for the mining sector

Moreover, since it is accidents of geology which determine the location of economically viable mineral deposits, mining and oil companies often have little choice but to work in challenging environments. Of course we have countries and areas where we will choose not to operate, because of issues like corruption or human rights abuses. But in less extreme cases, minerals may be found in fragile societies or environments or they may be in weak governance zones. Factors such as these dictate that we must be clear about what upholding our core business principles and international standards requires us to do.

My second set of issues relate to benefit sharing. Traditionally, mining has been labor intensive - so when a mine was built it offered a triangle of benefits: profits for the operator, revenue for the government and jobs for local people. But times have changed. One side of the triangle has shrunk. Not only has mining become more capital intensive; the skills needed to do the available jobs may not be readily available in subsistence economies or remote communities. This context, coupled with greater assertiveness on the part of many communities vis a vis their own governments, is leading to demands for new models of benefit sharing. For many indigenous communities in North America, for example, this takes the form of equity participation. This is also a model we have also used in some black economic empowerment transactions in South Africa.

But, in addition – and I think that this goes to the heart of an understanding of corporate responsibility as going beyond philanthropy – mining companies are having to understand how best to leverage their core businesses to create better development outcomes. This may involve, for example, local enterprise initiatives linked to the supply chain; pre-employment training; local human and institutional capacity building; or designing infrastructure – like roads or water supplies - so that it will also create benefits for local people.

A third set of issues relates to energy security and climate change. Mining is both a major energy user and a producer of coal. In operations across the world we face issues of energy security as host countries struggle to align their electricity production capacity with the strong economic growth of recent years. Given this demand for energy, coal will inevitably continue to play a major role. The fundamental challenge is to harness its energy but to reduce its impact on the climate through clean coal initiatives. Business must be a key partner in addressing how to deliver growth in a carbon constrained world and we look to governments to provide clear rules as soon as possible to facilitate investment.

My fourth set of issues relates to improving the management of the macro-economic challenges of a high dependence on mineral resources. There is a phenomenon, known as the ‘resource curse’, whereby resource rich countries sometimes fare worse in terms of economic growth and human development than those without such endowments. Countries like Chile – the world’s leading copper producer – or Botswana – the producer of the world’s best diamonds are outstanding success stories. They show that there is nothing inevitable about the ‘resource curse’. The problem is not the existence of resources but of poor national governance.

So my fifth and final set of issues for the mining sector relates to the relevance of sustainable development and corporate responsibility in an era of resource nationalism.
‘Resource nationalism’ comes in different shapes and sizes. It may range from nationalization through to unilaterally changing previously agreed fiscal arrangements or imposing additional industrial policy requirements. The phenomenon reflects the fact that at a time of constrained supply and strong demand, the governments of mineral rich countries feel that their negotiating hand is stronger and they – not always unreasonably - want a bigger share of the value being created. It is, however, important for governments to remember that whilst there may be a boom today the commodities business is a long term one and cyclical in nature and that it is important to maintain investor confidence.

A driver of the demands for higher taxes or penal measures against mining in some countries has been the impression that we don’t ‘give enough back’ to society. In some cases this is a clear misperception but one which underlines the importance of communicating better what we contribute to the places where we operate.

Business and Development

Much of my address today has been concerned with the development challenges of the extractive sector and how Anglo American and some of our peer group have been seeking to respond.

Mr. Chairman, business has to be an integral part of addressing the big challenges facing society – whether they be climate change or the unacceptable proportion of the world’s population that exist on less than a dollar a day. There are many people whose agenda is to portray business as the root of our problems. We must be robust and prepared to argue our corner in response. But, if we wish business to be seen to be part of the solution then we need to bring our creativity to bear in improving the lot of those around us.

In our sector, that is what Anglo American is seeking to do. We have a lot to do in improving our own performance in relation to safety and diversity. But we have also have a strong sense that business is not only about the bottom line. We have the rare privilege of being able to lead and to innovate in areas like HIV/AIDS, the creation of new businesses, and community development. We have the ability to open the way to many positive opportunities for the communities where we do business.

The English poet, John Donne, observed that ‘no man is an island entire unto himself’. The same is true of business; we cannot succeed if the societies where we work fall apart. It is a uniquely exciting time to be in business – rarely have we had such scope to make a difference in improving the lives of so many people throughout the world. Clearly the desire to make that difference is what unites us all here today. Thank you."

Posted 11/5/07

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Dubai Ethics Centre Taking Root In Otherwise Vulnerable Region

Article from Policy Innovations

Merck Pharmaceuticals has undertaken the project of establishing an ethics center in the United Arab Emirates “to raise the level of awareness, and encourage standards of good practice in organizational ethics, corporate responsibility and governance through the provision of research, training, standard certification and advisory work for the Dubai Chamber of Commerce and Industry members and stakeholders,” according to its own mission. Ken Stier has written an article for Policy Innovations, entitled "Merck's Dubai Ethics Center," on how the center is fostering debate in the region.  The following are excerpts from his article.

Merck Sponsors Ethics Center in Middle East

A study, commissioned by Merck and conducted by the Boston College Center for Corporate Citizenship, found that within a fairly short time [since 2005] the Dubai Ethics Centre "had clearly impressed a cross-section of government, military and business thought leaders on the importance of codifying and enforcing 'workplace ethics.'" At the same time, the study noted, although only a handful of companies had made "any attempts at real organizational change, the newly receptive mindset was meaningful in a culture where the concept never before existed."

The Centre has forced government and business leaders to take note of global expectations, particularly regarding the corporate social responsibility agenda, of which minimizing corruption is a part. As a whole, the Middle East ranks as one of the most corrupt regions in the world, according to Transparency International, which also found the UAE to be the least corrupt among the lot.

Many of those most actively inculcating ethics in their business practices are the local subsidiaries of multinational firms. And although the Centre was also intended to be a regional model, it remains unique.

Putting Corporate Social Responsibility on the Table

A recent assessment of the Centre's efforts highlights the glaring gap between the rhetoric of corporate social responsibility and the reality of most business practices.

"Companies are becoming familiar with the term 'corporate responsibility' and they recognize the need to be saying the right things in this rapidly developing, highly competitive international marketplace [and] yet their actions, if not the words, prove that they remain unconvinced or unclear of the business case for corporate responsibility and the benefits successful CR management could bring to them in terms of mitigating risk and identifying opportunities," concluded the DERC-commissioned report.

Despite this gap and problems of measurement, there are bound to be some collateral benefits to discussing ethical standards, just as there is an osmotic influence on local business from the increased presence of foreign companies operating under global expectations. The Centre's early training efforts, now expanded from an original focus on the health care profession, resulted in the adoption of new ethical codes by various organizations, including the country's air force.

"It is very difficult assess the [Centre's] impact on a wide scale because there are so many components working at the same time," said Nidal Fakhoury, Merck's regional general Manager based in Dubai. At the same time, he believes that DERC did help bring about "tremendous improvements" in the health care sector in the last few years.

Filling the Ethics Gap

Many local businesses are loath to spend money on ethical staff training, especially those businesses with a large expatriate staff and high turnover. As a consequence, this kind of training is more regularly pursued by the local subsidiaries of multinational firms. Even in more basic matters, such as worker health and safety, DERC interview research has shown there is a "lack of wide understanding" about these issues beyond basic compliance. Workers themselves are inadequately informed about elementary safety issues.

DERC researchers have found that conflicts of interest on corporate boards are the "single biggest governance-related concern." They seem inevitable in small countries with a close-knit business community. The lack of financial transparency and auditing integrity is another pressing issue. "Several interviewees said it was quite easy to 'shop around' for an auditor that would give the company's management the financial audit result they desired, independent of whether or not it reflected the firm's financial reality," a DERC research report revealed. Deceptive advertising was identified as the "biggest ethics-related misconduct," with a majority of interviewees advocating consumer protection laws to assist legitimate businesses.

UN Development Reports Spark Further Debate in the Region

The region's key health challenge is the shockingly high maternal mortality rates, according to the UNDP's Arab Development Reports. In more than half of the Arab countries, 75 mothers die per 100,000 live births, and in a third of the countries that figure is more than 200. In only two countries (UAE and Kuwait) are the levels considered low by international standards—below five.

The UNDP reports also examine the intractability of corruption in the region, noting that it is an inherent part of many of the region's political systems, especially where "law and customs decree that the land and its resources belong to the ruler."

UNDP findings have led to intense debate and even polarization among Arab elites about the "right way to reform"—top-down (from the state) or bottom-up (through civil society)—and which values reform should seek to instill, "traditional values, including religious ones, or modern, democratic and secular values along Western lines."

DERC has had to finesse this dilemma and the Boston College case study notes that the "the Centre was careful not to overtly impose Western standards on its audiences, but rather strove to achieve a delicate duality in messages: 'Find your own values and live by the standards you set. But also be cognizant of what Western partners expect of you.'"

Visit the Dubai Ethics Centre website.

Posted 10/16/07

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Business Needs to Develop Effective CSR Approaches in the Face of Global Water Crises

Business for Social Responsibility (BSR), in cooperation with The Pacific Institute, based in California, have published “At the Crest of A Wave: A Proactive Approach to Corporate Water Strategy.” The report was written by Linda Hwang, Sissel Waage, Ph.D., and Emma Stewart, Ph.D., of BSR’s Research & Development team and Jason Morrison, Peter H. Gleick, Ph.D., and Mari Morikawa of the Pacific Institute.

According to this report, in the next two to five years, companies will need to adapt to availability concerns such as water stress and flooding; quality concerns, including increasingly contaminated surface and groundwater; and access concerns, specifically competition (real or perceived) with other water users. As a result, a thoughtful water strategy will prove an essential mechanism for managing medium-term business risks and opportunities. In being proactive, corporate leaders will not only anticipate the future, but will shape it while gaining advantage in some of the key, and most water-constrained, markets worldwide.
 
The authors state that,  “There are no simple solutions to our water uncertainties, but there is tremendous potential for a multi-faceted approach that combines efficiency and conservation measures, innovation at the process and product level, and investments in natural systems that replenish and purify water long into the future.”

The urgency of action is based on the core predictions made by the United Nations, whose data shows that two-thirds of the world’s population will be living in water stressed regions by 2025. Additionally, one-third of the world’s population will not have access to enough water to meet basic needs. Water shortages are likely to put more pressure on people already living in water stressed regions.  Although people in the Third World will be most affected, a lack of freshwater is already an economic constraint for people living in China, commercial centers in Australia, and the western parts of the United States. 
 
The conclusion of the new report is that sophisticated and sustainable approaches to the use of water by corporations have to be both a core component of their social responsibility strategies and an essential part of their sound business approaches. 

The authors of the study assert that, “for the past few decades, corporate decision-makers have generally assumed that water trends do not pose a threat to business continuity, reputation, product margins or growth markets. Circumstances, however, are changing. Businesses will increasingly find themselves grappling with water constraints in various sourcing, production, and retail sites around the world. Indeed, for some sectors, an availability of reliable, high-quality water may determine the nature and location of billions of dollars of investment. Sustainable access to safe water is likely to affect corporate behavior, goodwill, and profits.”

The study states that water trends that are re-shaping the business context include:

  • Increasing and inequitable demands
  • Ongoing over-appropriation
  • Intensifying environmental impacts
  • Declining water quality
  • Climate change and its effect on water
  • Emerging role of the public in water policy
  • Growing debate over the role of markets in delivering water

The report concludes:

  • A strategic water plan will position a company over the longer term to more readily forecast change and respond to challenges.
  • A strategic water plan will position a company over the longer term to more readily forecast change and respond to challenges.
  • If executed fully and communicated appropriately, it will help companies avoid being viewed as competitors with community water users.
  • If inclusive of employee ideas and new technologies, it will save money and help inspire neighboring communities to also steward water resources.
  • If enhanced over time, it will challenge existing processes and practices and replace them with better alternatives, thereby increasing productivity and reducing pressure on water supplies.
  • If built into organizational incentives, it will enable the company to manage water as a key material resource while protecting its social, cultural, environmental and economic values.
  • If built into conversations with key stakeholders, it will help to avoid surprise critiques or media exposés.
  • And if included in public policy advocacy strategies, it can help to predict future costs, entitlements, and access rights.

To read an in-depth description of the recommended strategy, click here to view the .pdf.  

Posted 9/28/07

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The Guide to Human Rights Impact Assessment and Management

© 2007 International Business Leaders Forum and International Finance Corporation

For a number of years a variety of organizations have been developing assessment approaches for companies to use in a range of key corporate social responsibility areas, including human rights. The new “Road Testing Draft” that has been released by the International Business Leaders Forum and the International Finance Corporation (which worked on this with the UN Global Compact) references other works and highlights both the need for a corporate focus on this area, while also providing survey assessment approaches.

From a Foreword in the report: “The business case for human rights is an increasingly important part of the human rights and development dialogues, the understanding of business risk for firms, and the mainstreaming of environment, social and governance factors in investment analysis and firm valuation,” Rachel Kyte, Director, Environment and Social Development Department, International Finance Corporation.

The current guide is a draft and after further feedback the authors anticipate a final version being published in 2009. According to the report, the guide has three main objectives:

• Acknowledge that companies can and do contribute to protecting the rights of individuals – whether employees or workers, members of communities or customers – through the effective planning, implementation and ongoing management of business projects.
• Provide a process through which business managers, who are unlikely to be experts in the field of human rights, can oversee the identification, assessment and implementation of appropriate management responses to potential human rights challenges to new or evolving business projects, in order to strengthen their company’s contribution to human rights protection.
• Enable a company to address the risks for the business of potential allegations of human rights violations, the corporate social responsibility opportunities that active engagement on these issues present and the potential impact of its operations on the rights of individuals and communities.

The report points out that, “The evolving expectations of stakeholders on what constitutes responsible business practice are requiring companies to look beyond their immediate core operations and direct control. Increasingly, companies have to consider issues along their supply and distribution chains. The greater a company’s weight and influence – as an employer, taxpayer or consumer of local resources – the greater will be the expectations of stakeholders..”

The human rights impact assessment process permits a company to systematically identify, predict and respond to the potential human rights impacts of a business project, having regard to the following:

• The people – those whose rights may be impacted, as well as other interested stakeholders.
• The country and locality.
• The company’s policy and practices, and the business sector in which it operates.
• Business relationships within the project.
• The project’s time frame and lifecycle.

The framework within which a human rights impact assessment is carried out in a business project will address the following questions:

• Who are the people or groups whose rights may be impacted by the project?
• What is the nature of the impacts on their rights?
• How much control can the company exercise over its impacts and the responses to them?
• What alternatives are open to eliminate or otherwise respond to the human rights issues?

The individuals or groups with a valid vested interest in the project (its stakeholders) and in its impacts and its outcomes may include the following:

• Employees (including management) and other workers.
• Communities within which the operation is located.
• Customers.
• Suppliers and distributors.
• Investors and financiers.
• Business partners.
• National and local government organizations.
• Multilateral agencies and donors.
• Non-governmental organizations.

To read the guide in full, click here to view the .pdf version.

Posted 8/10/07

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Maintaining Transparency Within the Supply Chain

The following is a summary of an article from the Global Reporting Initiative that discusses the challenges of monitoring complex supply networks and offers suggestions for making this process more efficient and successful.

Companies face an ever-increasing challenge to make sure they are doing business responsibly. Not only do they have to routinely monitor their own internal practices, it is important they also monitor the work of their suppliers. Many companies are realizing there are ultimately limits on the extent to which audits of suppliers can be done. The structure of supply chains can be complicated. The article describes the supply chain not so much as a chain but as a pyramid. Direct suppliers in the first tier are connected to their suppliers in the second tier who are connected to others in additional tiers. Inevitably, the tiers get larger the further removed they are from the initial company, creating more of a pyramid effect. This structure clearly illustrates how challenging the process of monitoring suppliers can be.

In the past, sustainability in the supply chain has mainly been a top-down affair. Companies’ engagement with their direct suppliers tend to based on a mutually agreed upon code of ethics. The subjects interviewed for this article often cited that within their codes, there is reference to any combination of health and safety, human rights, labor, social rights, and environmental impacts. Many companies contractually bind their suppliers to sustainability measures, making the consequences for violations much more serious.

Some challenges with current efforts that many of the interviewees faced include:

Limited control: Companies can police their direct suppliers and sometimes even the tier beyond that, but cannot see the base of their supply “pyramid.”

Third party procurement: Importers often refuse insight into their supply chains because they compete with the companies themselves.

Too many codes: Suppliers are overwhelmed by various codes. Though roughly similar, their certification processes themselves are a burden.

Limited knowledge: Suppliers in developing countries are often simply unfamiliar with sustainability.

Supplier skepticism: Codes are seen as an attempt to set demands and externalize costs. This view is strengthened by occasions where there is a discrepancy in priorities between the companies’ departments.

The article argues reliance on codes is simply a reactive measure. To really tackle to issue, the process should be more integrated. Using incentives over regulation and partnership rather than policing supports companies as they move towards more transparent and sustainable supply chains. This is a process that can be implemented at all levels within the company and throughout the supply chain.

Some companies are adopting a more integrated, partnership approach where an improvement plan is devised to more actively engage the supplier. The company clarifies its needs to the supplier and supports the supplier in fulfilling its requirements through guidance. To make this relationship work, the article offers several suggestions:

Transparency is paramount. Sustainability reporting within the company is essential to gaining the trust of suppliers and consumers.

Delegate the work. Sustainability reporting can be an arduous process for the company on its own, so sharing the responsibility with all tiers of the supply chain can lessen that burden. This would also create the additional benefit of mutual understanding and awareness of partner needs.

Fully engage the supplier. Rather than being the subject that is asked to implement certain regulations, transparency through reporting can give the supplier the opportunity to demonstrate their contribution to sustainable management systems and potential increased efficiencies. This way, suppliers have a bigger stake in the process.

To read this article in full, click here for the .pdf version.

Posted 7/19/07

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Gap Inc. Joins Ceres Network of Companies

Company Credited for Tackling Labor & Factory Conditions

May 16, 2007: BOSTON – Citing the company’s focus on improving labor standards and factory conditions in its extensive supply chain, the Ceres board of directors today announced that is has approved apparel giant Gap Inc. as a Ceres company.

The San Francisco-based company is among several apparel and footwear manufacturers, including Nike, Timberland, and Eileen Fisher, that have joined Ceres, a leading coalition of investors, environmental groups and other public interest organizations working with companies to address environmental and social challenges. Gap is among more than 70 companies in the Ceres network, including 20 Fortune 500 companies.

“Gap’s focus and attention on improving working conditions and labor standards in their supply-chain is commendable in an industry where the bottom line so often compromises the welfare of its workers,” said Mindy S. Lubber, president of Ceres. “We look forward to working with Gap in the future to further integrate sustainability issues into their business practices.”

Gap issued its first corporate social responsibility (CSR) report in 2004. The 40-page report focused on the company’s programs to improve working conditions in approximately 3,000 factories around the world, including its factory approval process and factory monitoring protocols. The report also outlined the company’s community involvement programs and environmental issues such as energy consumption and waste reduction. Through discoveries of supply-chain infractions, Gap reported that it pulled its business from 136 factories and turned down bids from 100 others that failed to meet its labor standards. Gap plans to issue its next sustainability report in 2007.

“We are proud to be recognized as a Ceres company because our visions are so closely aligned,” said Dan Henkle, Senior Vice President of Social Responsibility at Gap Inc. “We’ve had considerable experience addressing labor issues in the supply chain, and we look forward to further evolving our CSR efforts by working with Ceres on our environmental strategy and program.”

Companies that join Ceres must commit to making the company’s sustainability mission or values publicly available, engage in stakeholder and shareholder discussions, disclose environmental and social commitments and results, and strive for continuous improvement. Ceres facilitates companies’ progress by convening stakeholder groups consisting of investors, non-governmental organizations, peer companies, and other participants suggested by the company.

About Ceres: Founded in 1989, Ceres is a leading network of investors, environmental groups, and other public interest organizations working with companies to address sustainability challenges such as global climate change. Ceres also directs the Investor Network on Climate Risk, comprised of more than 50 institutional investors who collectively manage $4 trillion in assets.

About Gap: Gap Inc. is an international specialty retailer offering clothing, accessories and personal care products for men, women, children and babies under the Gap, Old Navy, Banana Republic and Forth & Towne brands. The company operates more than 3,000 retail stores in the United States, Canada, the United Kingdom, France, Ireland and Japan. In 2006 Gap employed over 150,000 people and earned revenues of $15.9 billion.

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In Search of Sustainable Enterprise - The Case of GE's Ecomagination Initiative

By Stuart L. Hart and Mark B. Milstein

This article has been highlighted by the Carnegie Council. Stuart L. Hart is S.C. Johnson Chair of Sustainable Global Enterprise at the Johnson Graduate School of Management, Cornell University. Mark B. Milstein is a Lecturer at the Johnson Graduate School of Management and Director of Business Research at the World Resources Institute. The article was first published in Value. Tomorrow's Markets, Enterprise & Investment.

The following is an excerpt:

In this article, we contend that Ecomagination is a bold undertaking that still leaves significant opportunities unrealized. It is a credit to the company that Ecomagination is framed not in terms of social responsibility, but rather in the language of business opportunity. Yet to truly judge the efficacy of GE's strategy, it is important to understand it in the context of the broader movement toward corporate sustainability over the past fifty years.

In a nutshell, much of the past fifty years has been characterized by a corporate attitude of denial or obligation. Only over the past fifteen to twenty years have companies begun to look at social and environmental challenges as business opportunities—either by "greening" their current products and processes or by moving "beyond greening" to technologies that leapfrog us into the future and make incumbent technology obsolete through a process of "creative destruction." GE's Ecomagination initiative is the most recent and visible of these opportunity-driven initiatives.

Looking forward, however, the greatest opportunity may lie not in reaching only the wealthy of the world with clean technology, but the four billion plus at the base of the economic pyramid which have historically been bypassed, underserved, or ignored by economic globalization. To do so will require not only technological ingenuity, but also disruptive new business models and a willingness to listen and co-create rather than imposing new technologies from the top down.

It is here where GE's Ecomagination initiative may have an enormous opportunity for expansion in the future. Indeed, Ecomagination has thus far focused on improving existing products and technologies so as to better serve existing markets and customers.

To read the full article click here.

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Ethics and Pandemic Preparedness:
Planning Guidelines for Businesses

In her article for the Fall 2006 issue of Management Ethics Newletter, published by Ethics Centre CA, a non-profit organization that promotes ethics in Candadian businesses, Dr. Kirsty Duncan, a professor of medical geography at the University of Toronto, argues that businesses must urgently prepare for possible pandemics and offers guidelines for doing so. Drawing on the case of the bird flu influenza, she argues that effective planning is encompassed by three broad considerations: 1. compliance with relevant legislation 2. partnerships among business, communities and governments; and 3. management of the range of ethical implications associated with pandemics.

 The following are key highlights from her article:

1. International Pressure for Business Preparedness: Over the past few years there has been an increase in world leaders calling on the business world to plan for pandemics. For example, according to Duncan, on December 6, 2005, Michael Chertoff, Secretary of Homeland Security in the U.S., Carlos M. Gutierrez, Secretary of Commerce, and Michael O. Leavitt, Canada's Secretary of Health and Human Services appealed to the American business community: ‘We are requesting that you, as a business leader, focus on the need for planning within your organization for the possibility of an influenza pandemic…your business should develop specific plans for the ways that you would protect your employees and maintain operations during a pandemic.’

2. Current Lack of Preparedness: According to Duncan, Western companies are ill-prepared for a pandemic should one arise. Citing a March 2006 survey by management consultancy Watson Wyatt Worldwide, Duncan writes that only 15 per cent of large American companies had a bird-flu plan at that time. Moreover, a June, 2006 survey by The Conference Board of Canada of executives showed that there are major gaps in businesses' current planning for issues such as compensation for workers covering absent employees, response to workers who refuse to work in an unsafe environment, and most significantly the lack of coordination with the public sector (according to the survey 94 per cent of participating companies reported that they had not as yet had discussions with any level of government)

3. Legislative Compliance
Duncan stresses the importance of researching existing laws on employee safety and health. “It is advisable,” she writes, “for employers to engage legal and professional experts to determine what constitutes ‘every precaution reasonable.’"
 
4. Ethical Considerations
According to Duncan, companies should adopt a pre-determined ethical framework to inform organizational polices on issues such as benefits and compensation, decisions to shut down offices or sites, employee evactuations, financial assistance, flexible worksite and work hours, preventive medical opportunities, etc.
 
After confirming legal compliance, companies should incorporate four issues into their pre-crisis planning:

  1. The Precautionary Principle: ‘Where an activity raises threats of harm to the environment or human health, precautionary measures should be taken even if some cause and effect relationships are not fully established scientifically.’ Duncan argues that the principle should be implemented and enforced according to democratic values.

  2. Surveying of Employees, Management, and Unions: Without the advice, help, and buy-in of staff, Duncan argues, plans will not be effective.

  3. Assessment of Existing Principles/Codes/Values: Duncan advises companies to re-visit their guiding values in order to ensure organizational health in the time of a crisis as well as perceptions of the plan as “fair” by employees.

  4. Inclusive Process for Ethical Decision-making: Companies should pre-establish processes for ethical decision-making that are accountable, inclusive, open and transparent, reasonable, and responsive.

For the full article, which includes a detailed model set of guidelines for pandemic planning, vist EthicsCentre CA's website.

Posted 3/1/07

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Women’s Health In Global Supply Chains: Recommendations for Factories

In its report, Women’s General & Reproductive Health in Global Supply Chains, Business for Social Responsibility, a global non-profit business association, assesses the status of women factory workers’ general and reproductive health in 34 factories in six developing countries: China, India, Indonesia, Mexico, the Philippines and Viet Nam (funded by the David and Lucile Packard Foundation).

Stating that women account for a disproportionately large percentage of the workforce engaged in manufacturing for export markets (according to BSR, in the apparel, footwear and toy sectors, factories with greater than 80 percent women workers are the norm), the report argues that by improving the health systems within their supply chains, businesses can improve factory productivity and quality and reduce worker absenteeism and turnover. Its findings cover reproductive health, HIV/AIDS, nutrition, occupational and general safety, and education. In its ‘Recommendations’ section of the Executive Summary, the report offers suggestions for improving women’s health in future factory- and supplier-led initiatives, excerpts of which are reproduced below:

From the Recommendations Section:

…It is our conclusion that internal motivation among factory management represents the most effective way by which to successfully promote women’s health programs.

Services Integration
Factories with a holistic approach to women’s health generally realize more effective results. This is especially true for women workers who are also concerned about the welfare of their children, husbands and other family members. A factory that provides transport facilities, child care and advice on proper nutrition will witness greater improvement in health than factories that only provide diagnostic and treatment services, however advanced their services may be.

Accessibility
Health care facilities must be easily accessible to workers and permission to leave the production line must be granted when the need exists. If the clinic is located away from the factory, workers are reluctant to take the extra time to go to the clinic, even if transportation is provided to them. Also, if the line supervisor or production manager is not amenable to workers taking time to visit the clinic, workers will be less inclined to do so.

Nutrition
Most worker ailments, such as anemia and gastritis, stem from poor nutrition and poor eating habits. Factories can improve worker health in the long-term by placing more emphasis on nutrition through training and individual counseling, and by providing nutritional supplements and free or subsidized meals, particularly breakfast.

Education
Training on health issues requires long-term commitment from factory management. Sustained efforts on the part of management can help to ensure that workers are informed about trainings and have the time to attend.

Proactive Education and Information Sharing: Since workers are often embarrassed or do not know to ask for information, factories should identify ways to disseminate information easily and discreetly, including posters or brochures posted in semi-private spaces.

Regular and Frequent Health Campaigns for All Workers: If campaigns are voluntary, many workers will choose not to attend unless they are in a location whereworkers are already congregating, such as the cafeteria. Because factories often experience high turnover, health campaigns that occur only annually reach a small percentage of the population, so campaigns should occur more frequently. Even if turnover is low, changing worker attitudes requires repetition and frequency.

Locally Tailored Programs: Companies should support factory initiatives, instilling company values and guidelines but allowing flexibility for local managers to design programs that are tailored to worker needs and consider cultural and socioeconomic sensitivities. The success of such programs can be enhanced by providing opportunities for input and feedback from workers and by having worker committees or peer health representatives that demonstrate worker ownership of health issues.

Departmental Coordination
Coordination between different functions within the factory is important to ensuring improvements in health….Periodic and systematic coordination and sharing of information and findings between medical service providers, human resources, production, cafeteria management, dormitory staff and senior management remains essential. For examples, deficiencies in nutrition can be remedied through the sharing of information between doctors and cafeteria management; if workers are dehydrated, line supervisors and production managers must be reminded to instruct workers to drink more water during the work day.

Counseling and Support Systems
Women workers tend to value the opportunity to talk to someone about their personal problems, which may include domestic violence, children’s education and financial concerns….Workers should have access and frequent communication with counselors on an individual basis.

Basic Elements of Effective Factory Health Programs
While the projects visited had various levels of health systems and facilities, the following represent the basic elements of a successful program:

- Doctor: ...While it is not necessary for the doctor to be a specialist, a female doctor or gynecologist is helpful when the factory has a majority of female workers.
- Medical Records
- Counseling and Support Staff
- Annual Health Check-up
- Dedicated Personnel

Interaction with Government Health Facilities
In India, the Philippines, Mexico and Viet Nam, where government health insurance for workers is mandatory, factories could put more effort into leveraging the public health system and supporting workers through interaction with government hospitals and management. Factories that regularlyaccompany their workers to government hospitals for follow-up treatment and develop communication channels with doctors and management at those hospitals find that their workers receive a higher quality of care. .

Collaboration with Government and NGOs
Factories should work closely with government agencies and NGOs, including actively partnering with government health campaigns in their communities. Factories alone may lack the expertise and financial resources to organize and train workers, so utilizing existing programs may be more cost effective. Family planning services are one area in which all focus country governments offer a number of programs. Government agencies and NGOs can also be invited to conduct health programs within a factory. Several NGOs interviewed during this study expressed willingness to provide health education to factories, in many cases free of charge, because their costs are often covered by bilateral, multilateral and private donors.

For the full report click here.

Reprinted with permission from
Business for Social Responsibility
www.bsr.org

Posted 2/5/07

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Offsetting Emissions: A BSR Business Brief on the Voluntary Carbon Market

In its December 2006 ‘business brief’, “Offsetting Emissions: A Business Brief on the Voluntary Carbon Market,”  Business for Social Responsibility, a non-profit business association that works with corporations to create a more just and sustainable global economy, offers guidance for companies considering the purchase of voluntary offsets for their greenhouse gas emissions. It presents an overview of the voluntary carbon market and offers steps to aimed at guiding early assessments and enabling corporate decision makers to become educated consumers within voluntary carbon markets. Reproduced with permission below are excerpts from its executive summary: 

from the Executive Summary:
An Overview of the Voluntary Carbon Market

Global carbon markets have doubled in size over the past year (1). Current estimates place regulated markets at US$21.5 billion and voluntary markets at about US$100 million for the first three quarters of 2006 (2). And the prospects for continued growth in carbon markets are strong.

The reason is simple: companies are increasingly entering the voluntary carbon market. American Electric Power, Ford Motor Company, HSBC, Google and DuPont are all engaging in voluntary markets to offset their emissions. A recent survey of 92 companies by The Conference Board found that about 75 percent of respondents are actively measuring their carbon footprint, which includes greenhouse gas emissions from both their direct and indirect operations (3). Over two thirds of the corporate boards covered by the survey have carbon on their agenda. While only 50 percent of surveyed companies have programs in place to reduce or offset emissions, the rapid increase in company carbon inventories (entity level registries) points to a growing pool of potential market players. Only 15 percent of companies surveyed currently engage in voluntary emissions trading, but an additional 40 percent are considering voluntary engagement.

To meet rising interest, the number of voluntary carbon offset providers has grown dramatically in the past two years. Providers such as The Climate Trust invest in renewable energy sources, methane capture and technology retrofits to offset their corporate buyers’ emissions. The diversity of offset projects is constantly growing, from reforestation to soil tillage to carbon capture.

Offsets are designed to ensure that emissions do not continue to rise. They do not, however, decrease emissions, which is essential to addressing climate change drivers. When offsets are coupled with corporate efforts to concurrently decrease total emissions, they can become an essential part of corporate climate strategy.

Today, the motivations for companies engaging in voluntary carbon markets are as diverse as the players and include:

· Fulfilling corporate greenhouse gas reduction targets, especially when internal reductions are not feasible or cost-effective;

· Gaining carbon market experience in order to increase authority and influence in policy discussions about climate change and greenhouse gas regulation;

1 The World Bank & International Emissions Trading Association (2006). “State and Trends of the Carbon Market 2006,”Washington D.C.
2 Bayon, R. (2006). Ecosystem Marketplace.
3 The Conference Board (October 18, 2006). “‘'Carbon Footprint' an Increasing Management Concern,” Executive Action, No. 213.

Reprinted with permission from Business for Social Responsibility: www.bsr.org

Posted 1/12/06

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The State of HIV/AIDS Business Coalitions in Sub-Saharan Africa

As HIV/AIDS continues to increase costs, weaken business environments, and threaten consumer bases for business in sub-Saharan Africa, more and more companies have responded by forming coalition and associations. In many cases, these coalitions can more effectively leverage corporate resources in order to share best practices, permit economies of scale in the development of workplace HIV/AIDS products and services, and create a stronger front for policy advocacy, than could companies acting alone. As a result, at least 20 business coalitions now exist in sub-Saharan Africa, and more are being created every year. In its report, The State of Business Coalitions in Sub-Saharan Africa, the World Economic Forum’s Global Health Initiative in cooperation with the World Bank reports on the context, condition, and weaknesses of business coalitions against HIV/AIDS in sub-Saharan Africa -  their governance, secretariat capacity, relationships with each other, coordinating mechanisms, fee and outreach approaches, internal and external activities, and financing. The report lays out areas of major weaknesses with suggestions for improvement.

Key excerpts from the report which draws on data from the profiles of 20 coalitions created during a mapping exercise undertaken over the previous 12 months are reproduced below:

For the full report and individual profiles on the 20 coalitions, visit the World Economic Forum’s website.

Findings

Programs – Focus on HIV/AIDS in the Workplace

"Looking first at what coalitions actually do, we see them engaging in a broad range of activities and fulfilling several functions: from acting as the voice of the private sector to advocating increased action or being a facilitator of treatment programmes. Most of them, however, spend the largest proportion of their time and effort supporting company action against HIV/AIDS in the workplace. This ranges from developing country-specific toolkits to implementing tailored employee training programmes.”  From the Introduction

Financial Sustainability – Unpredictable Funding

“One of the most important challenges reported by coalitions, membership-based or not, is the heavy reliance on unpredictable funding. While membership fees – and in some cases income generating activities – typically bring in some revenue, all coalitions remain dependent on donor funding to cover the majority of their costs. This funding is typically short-term and difficult to renew, which makes it difficult for coalitions to engage in long-term planning or implement programmes with longer time horizons with certainty. In  response, some coalitions are now aiming to have membership fees cover the core staff salaries, so there is at least some stability within the secretariat.” From the Introduction

Difficulty in Engaging Small and Medium Enterprises

”With respect to scaling up the private sector response, coalitions face a particularly difficult challenge in engaging small and medium enterprises (SMEs). While large companies have the resources to invest in comprehensive HIV/AIDS workplace programmes – and tend to be the most active – SMEs remain largely unresponsive to HIV/AIDS…They are, however, a critical sector to activate, particularly in sub-Saharan Africa, where some countries report that SMEs employ up to 80% of the formal economy’s workers” From the Introduction

Potential Total Demand for Coalition Services Exceeds Supply

“…Even the most advanced coalitions are only reaching a small proportion of the total private sector. Specifically, SMEs and the informal economy pose a particular challenge as they are traditionally less responsive and require different services and approaches to large companies. Meanwhile, coalitions tend to have a small group of very advanced companies that often need specialized, and resource intensive, support.

Therefore, the total potential demand is not only very high, but could also grow in a number of different
dimensions. On the other hand, coalitions today are not able to meet this potential demand. Coalitions are constrained by a lack of human capital, which appears to be driven by two main factors: poor financial sustainability and a lack of specific skills.

Poor financial sustainability: As coalitions remain dependent on donor funding, which is typically short term, they find it difficult to plan for the long term with certainty, which in turn makes it difficult to expand secretariats significantly.

Lack of specific skills: Meanwhile, a lack of key skills means that, in some cases, coalitions are not able to make full use of their existing staff. The most important key skills coalitions report they lack are:
- project management skills
- strategic marketing skills (to help both recruit new members and secure more fundraising).

A number of organizations, such as the World Bank, GTZ and UNAIDS, are already helping business coalitions develop such skills, but there are certain areas where a more focused approach could help further.” From ‘Conclusion and Opportunities’

 

Analysis and Suggestions


Business Coalition Formation Should be Country-Led and Based on Specific National Needs

“…The most important lesson is that each country business coalition should define its own response by learning from challenges and opportunities from other countries and partners, by coordinating with the national response to HIV/AIDS and by incorporating the needs of its own business community (potentially through a situational analysis, e.g. Mauritania) and the national situation.

Questions might include:

• What set-up would most help achieve the NAC (as representative of the national response to HIV/AIDS) objectives?

• What types of private sector entities should be members of the business coalition, but are critical to the private sector response, and how should the coalition engage organizations that are not businesses? For example, DRC extends membership to any organization or institution that has an interest in addressing HIV/AIDS in the workplace, including businesses, employer federations, unions, individual entrepreneurs and the informal sector.

• How does the model for fees and business outreach impact the activities of the coalition?”
From ‘Conclusion and Opportunities’

Engaging Small and Medium-Sized Enterprises (SMEs) and the Informal Economy

Two primary methods for business coalitions to engage SMEs and the informal sector currently exist.

1) The supply chain approach – where large companies support SMEs in their supply chain to establish HIV/AIDS workplace programmes – may be one solution. There are a number of examples of this already happening, with close support from nbusiness coalitions, e.g. SABCOHA (South Africa) nis supporting Eskom, and VW reach out to their nsupply chains. This approach can help leverage the vast supply chains of large companies – and the hundreds of SMEs involved. They can also harness the capacity within large companies to reach out and support SMEs, potentially relieving capacity constraints within coalitions. As in the case of SABCOHA, it can also create a new revenue stream for business coalitions. The World Economic Forum’s Global Health Initiative has partnered with several multinationals to understand how large companies can play this role better. See www.weforum.org/globalhealth for guidelines and case studies of this approach in Africa.

2) Business coalitions have also been able to successfully engage SMEs through existing structures such as employer federations and trade associations. For example, the DRC coalition has worked with the Réseau des Très Petites Entreprises – RTPEC (an employers’ federation of very small businesses) to obtain World Bank MAP financing for its HIV/AIDS activities. RTPEC is one of the few private sector organizations that has successfully disbursed and accounted for 100% of its total MAP financing.

Increasing Revenues and Increasing Financial Sustainability

Coalitions may need to explore alternative financial models. This may require an increased focus on income generating activities. We have seen some coalitions make the move towards greater service
provision for members, which earn profits for the coalition. Coalitions can develop a menu and fee
structure for services such as trainings, space for activities and access to funding opportunities (see section 4: Coalition Functions and Activities for more service provision options). It may also mean exploring greater support from national governments. This could reduce dependency on the international community, which is perhaps less stable than national government support, but coalitions risk losing their independence if they rely on funding from national governments. Furthermore, a diversified funding portfolio will provide coalitions with increased stability, while international organizations, umbrella business organizations and NGOs can help business coalitions structure their funding in a more sustainable way.

Maximizing the Quality of Outputs

There may be a role for the international community to increase investment and support in focused skills building from organizations that have this expertise and are willing to translate it to the national level. Groups such as the World Bank and GTZ should continue to support the business coalitions as they have done to date – by providing specific technical skills and opportunities for coordination and sharing of experiences in annual workshops. Coalitions may also explore increased partnering with umbrella organizations for service delivery, in addition to recruiting members, a role that some umbrella organizations currently fulfill.

Posted 1/8/07

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The Business of Social Responsibility

From: The McKinsey Quarterly Chart Focus Newsletter
December 2006 | Member Edition

Eighty-four percent of the executives from around the world who participated in a McKinsey survey agreed that their companies should pursue not only shareholder value but also broader contributions to the public good. Most acknowledged that their companies could handle sociopolitical issues more successfully, as well. To improve, a company should identify emerging trends and develop coherent organization-wide responses—an approach that requires it to integrate social issues into all dimensions of the business, not just the making of strategy.

ethics


If companies don't adopt that approach they run the risk of misalignment—a CEO saying one thing, the rest of the company failing to translate those good intentions into practical action. A company whose external-communications strategy emphasizes the search for more environmentally friendly products and processes, for example, will stumble if it simultaneously fights limits on carbon dioxide emissions.

Posted 12/22/06

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