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Ethics and Employees On this page
New survey finds link between employer's approach to ethics, and productivity and loyalty of employees Beaton Consulting and St James Ethics Centre Survey: What Australian business professionals really think about ethics. The Report based on a survey of over 15,000 individuals in professional business roles, found that employees give significant thought to ethical issues in their everyday working life and deal with ethical dilemmas regularly. And more importantly their attitudes have a significant impact on their intentions with respect to both discretionary effort and loyalty to the organization. Simon Longstaff, Executive Director of the St. James Ethics Centre, said the findings of the survey suggest, “Organizations need to become far more serious about embedding and integrating ethics into the operating fabric of day-to-day decision making. Performance in this area should be measured and reported.” Mr. Longstaff added, "We may be doing real damage to the integrity of an organization by structuring remuneration on the assumption that people only work hard if bribed to do so. Finally, we might note that the energies of vast numbers of people might be harnessed to address pressing global issues... but only if leaders speak and act clearly, thoughtfully and consistently with regard to the ethical dimension that informs our lives." Key statistics: * Less than 1% of individuals believe that business has no ethical obligations, or that legal compliance is the only ethical obligation of businesses. * 84% of individuals believe being responsible environmentally is included in the definition of business ethics. * A staggering 93% of individuals believe that organisations have an obligation to act ethically even if it occasionally harms their profits. * And 91% agree that all organisations should make a formal commitment to acting ethically. According to Rosemary Sainty, Head of the Responsible Business Project at St James Ethics Centre, who lead the development of the public report, "the obligations of businesses and other organizations are no longer seen in isolation from the communities in which they operate, the employees they depend upon, the environment from which they draw their resources and the marketplace in which they participate." Key statistics: * 80% of individuals agree that they are willing to put in extra effort at work if they know that their organization is run ethically. * 77% agree that if their employer acted in a way that contradicted their core principles, they would definitely leave the organization. * One in four individuals believe their employer is not doing enough to promote ethical behavior. * One in four individuals experience people behaving unethically towards one another in their organization. * One in four individuals believe that their organization’s employees would not adhere to the code of ethics if they thought that profits or funding would be harmed. Rosemary Sainty points out the implications of these findings for Australian employers; "Taken together, these findings may mean that at least one in four employees are not putting in their best at work – this must be having a serious impact on productivity in Australian organizations. The results serve to reinforce one of the central planks of the business case for responsible business practice: employee satisfaction - leading to improved management performance, productivity and capacity to attract, retain and motivate talented staff; increased learning, innovation and productivity; reduced hiring and retention costs. Also visit the HUB website of the St. James Ethics Center. * * *Racial Divide in South African Workplaces Still Growing WiderThe latest annual report released by South Africa’s Commission for Employment Equity claims “institutional racism continues to reign supreme.” The percentages of non-White employees occupying top management and senior management positions still fall well below the number of economically active people, according to the report. The report covers employment trends between 2003 and 2007. Slight increases in non-White representation in top management and senior management positions have been made, but progress is much too slow, the report says. What most worried the Commission were the large decreases in the number of non-Whites occupying middle management positions compared to the large increases in the number of White employees filling these positions. The percentage of Africans filling these positions dropped by 14.9% since 2003 and the percentage of White filling these positions increased by 8%. Finally, the report notes that the number of employed disabled people in both the public and private sector only represents .5% of the total positions, which is a decrease from 1% in 2003. The Commission acknowledges there is still much work to be done in creating a more equitable society. In its letter to the Minister of Labor, the Commission states its plan to engage more fully with other labor groups and NGOs to improve these disappointing statistics. Data from the 2007-08 Employment Equity Report in South AfricaTop Management Positions
Senior Management Positions
Posted 9/24/08* * *UK Labor Rights Group Puts Wages at Center Stage of Policy DebateLabour Behind the Label assesses retailers’ progress in moving toward a “living wage” for all of their employees – a good indicator, the group says, of companies’ commitments to worker rights more generally.
Two years ago, the fashion industry was unwilling to address the issue of giving all employees a living wage, and even now, progress is moving at a “glacial” pace, says the British labor rights group Labour Behind the Label (LBL). In its third review of British fashion retailers, and subsidiaries of foreign multinational retailers, LBL reports that no retailer in its survey is offering a living wage, and just half have cited actual or planned projects moving toward this goal. Levi Strauss & Co. was the only company surveyed that still explicitly says it does not accept responsibility for workers’ wages, the report says. According to LBL, a living wage “is one that enables workers and their dependents to meet their needs for nutritious food and clean water, shelter, clothes, education, health care and transport, as well as allowing for a discretionary income. Preferably, workers at a local level should be the ones to determine their own wages, through negotiation and collective bargaining with their managers. If this isn't possible – and to check that the negotiations have been fair – it's possible to calculate a value based on a set formula.” The British fashion industry generates ₤36 billion in the United Kingdom alone, the report states. The industry could have a potentially significant impact on the lives of the people who work for them. Many of the retailers surveyed have agreed to the principle of a living wage – a sign of some progress, LBL says. Some have even signed an official agreement to abide by the terms of the Ethical Trading Initiative (ETI), yet workable projects to offer living wages have yet to be created. LBL recognizes that moving toward determining a living wage for workers is not an easy process and certainly not to be decided overnight. The group advocates what it calls a “wage ladder approach,” or “mapping the different wage levels – poverty lines, outcomes of collective bargaining agreements, floor wages, calculated figures – that can be used as benchmarks on the way towards a living wage.” Many retailers have argued an increase in productivity would be sufficient to increase the quality of life of its employees, but LBL argues higher productivity is no guarantee. Workers in garment factories already face a great deal of pressure to increase their output, and it is increasing every year, according to the report. Additionally, increasing productivity is also not a guarantee that workers themselves will benefit from higher profits. The bulk of the report is devoted to an individual analysis of how each retailer approaches the issue of living wages and is given a rating by LBL. More briefly, LBL has outlined four pillars of establishing a living wage for workers. Underneath each point is an update on what companies are doing in each area. A COLLABORATIVE, MULTI-STAKEHOLDER APPROACH
WORKER ORGANISING AND PARTICIPATION
EXAMINING COMMERCIAL FACTORS THROUGHOUT THE WHOLE SUPPLY CHAIN
A CLEAR ROUTE-MAP TO IMPLEMENTING THE LIVING WAGE FOR ALL WORKERS
Posted 9/15/08* * *Women’s Group Bringing Workplace Sexual Harassment in Singapore into SpotlightA high number of employees in Singapore-based companies report having been sexually harassed and left with few outlets to talk about the problemA special group of women is taking on the growing problem of workplace sexual harassment in Singapore, a topic that gets little notice in the country and about which many are embarrassed to speak. A group of female volunteers, working through AWARE, the leading women’s advocacy organization in Singapore, conducted a survey to better understand how serious the problem is and what measures are in place to prevent sexual harassment at work. Sadly, results from the survey show the occurrence of sexual harassment at work is very high and many employees are unaware of their company’s sexual harassment policies. AWARE argues that not only is sexual harassment integral to the human right to a safe work environment, but also is the company’s best interest in order to maintain and retain a productive, motivated workforce. In Singapore, the subject of sexual harassment is still considered taboo in many places, but overall there is a growing awareness of the problem, the report says. Although cases of serious sexual assault sometimes get coverage, less severe types of sexual harassment get very little attention at all. According to the report, “There is no legal definition and no specific legislation on workplace sexual harassment” in Singapore. Victims can only seek redress if the offense is considered criminal. The lack of government involvement and commitment on the part of companies contribute to the prevalence of workplace sexual harassment. AWARE’s ongoing research suggests the number of cases of sexual harassment is increasing, or more victims are willing to talk about their experiences. The small group of women volunteers collected surveyed 500 different employees about their experiences with sexual harassment. The number of respondents who were female was 369, the number of males was 124, and seven people declined to state their gender. Although there were some trends among male and female responses, AWARE was surprised to find the number of male employees who also experienced forms of sexual harassment at work. Some Key Findings:
Experienced Sexual Harassment Experienced Sexual Harassment by Sex Researching Company Policies AWARE also attempted to contact several companies that operated in Singapore in order to learn what kind of company policies were in place to prevent and redress sexual harassment. According to the report, the vast majority of companies that were contacted refused to respond to requests for information. Out of 92 companies contacted, six companies and one public sector organization did respond with company policies. The six companies include: Singapore Airlines, IBM, McKinsey & Co. (Asia), The Body Shop, Shell, PricewaterhouseCoopers, and International Enterprise Singapore. Based on these companies responses, AWARE put together a list of best practices for curbing sexual harassment:
Recommendations AWARE believes governments are in the position to lead the way by specifically defining the problem and enforcing clear guidelines on preventative and remedial measures. The report also includes a long list of recommendations directed at both the individual and organization. The group also stresses the need for more research in this area, as no official data exists on the number of incidences reported. To read the full report, please download here. Posted 7/28/08* * *American Business Ethics Survey Puts Human Resource Officer at Center of Organizational EthicsThis report was specially provided to EthicsWorld by The Society for Human Resource Management A joint survey produced by The Society for Human Resource Management (SHRM) and The Ethics Resource Center, both based in the U.S., looks at business ethics trends from the human resource professional’s perspective. “The Ethics Landscape in American Business” report is the third since 1997 and builds on The Ethics Resource Center’s National Workplace Ethics Survey. Around 3,000 members were selected from SHRM’s membership to answer questions in six key areas: organizational ethics, the role of the HR professional, the ethical behavior of top management, pressure to compromise ethical standards, ethical misconduct by employees, and reporting of misconduct. In each category, the report provides different perspectives from business leaders on the implications of various findings. Overall, the survey found that most HR professionals were familiar with their organization’s ethics policies and that the HR department was a primary resource for ethics-related information. When compared to employees, HR professionals were also least likely to agree that top management displayed positive ethical leadership. Some key findings from the report are summarized below: Organizational Ethics Standards and Practices - more organizations seem to be moving towards a comprehensive ethics program, but ethics are still largely left out of employee evaluations.
Roles of the HR Professional in Organizational Ethics - most HR professionals say they are very involved in the company's ethics policy, but the exact role of the HR department sometimes comes up for debate.
Ethical Behavior of Top Management - HR professionals have comparatively more negative views of top management than employees.
Pressure to Compromise Ethics Standards - more HR professionals say they are under pressure than employees.
Observed Misconduct on the Job - HR professionals are generally more aware of ethical misconduct than employees and are sometimes confused over who should manage these problems.
Abusive or intimidating behavior toward employees
Reporting of Misconduct - HR professionals are less likely to fear reporting misconduct than employees and corporate ethics officers appear to be underused.
The full report is available to members only, but to read more, please visit both The Society for Human Resource Management website and The Ethics Resource Center website. Posted 6/17/08* * *New Workplace Trends Report Notes Improvements for Employees in Hong KongA 2008 study from the University of Hong Kong and CSR Asia finds significant improvements in work-life balance for Hong Kong based employees compared to the same study that was conducted in 2004. However, problems still exist for many employees such as pressure to work long hours and health problems due to excessive work. In July 2006, the work week was reduced from five and a half work days a week to five days a week in the public sector, with many more private companies following suit. The policy change, according to Richard Welford, the author of the report, seems to have had a significantly positive effect on the happiness of Hong Kong employees. Although a good majority of survey respondents said they have too much work to do and are often stressed, more people said they were happy with their jobs than people who said they were unhappy. Many improvements since 2004 Working hours have been reduced by five hours a week and staff turnover has significantly improved. More companies have also instituted flexible working hours to compensate for working late. In 2004, 34% percent of the respondents said flexible working hours were offered; whereas 46% said the same in 2008. More people are staying in their jobs and are overall, said they were satisfied. When asked to rate their level of satisfaction with their jobs on a scale from one to five, with 1=very unhappy and 5=very unhappy, the average rating was three. Job satisfaction was also very similar for both men and women.
Employees still working excessively Despite these improvements, some disturbing results appeared. Employees are still working long hours overall, and many are working unpaid overtime. In 2008, the range of working hours spanned from 44.5 for Government employees to 54 for those in Financial Services. Many people feel they are expected to work late. The reasons many survey respondents gave for working late was, “I can’t leave before my boss” and “I don’t want to be the first to leave the office.” Some employees actually said they are less productive because they know they will be expected to work late. Regularly working late into the evening is especially common for people aged 30 and under (65.7%). On average, around 52% of people work overtime regularly. Males were also more likely to work late and work unpaid overtime. Health problems common The survey results suggest that health problems are still a serious issue. A total of 82.5% of respondents said they suffered from stress and 75.4% from lack of exercise due to long working hours. In addition, negative health effects including poor diet (46.4%), exhaustion (45.6%), insomnia (31.6%) and depression (27.6%) were also problems that arose. As a result, sick leave is often used more often because of working long hours, and most survey respondents said the amount of annual leave was unfair. The report states that the health statistics are particularly alarming. Welford, the author of the report, encourages companies to remember that such illnesses can become a financial burden to themselves and taxpayers who must spend more in regards to medical expenses. In addition to the financial burden, health problems are likely lead to lower productivity and effectiveness of workers. Posted 5/2/08
* * * ILO Identifies Challenges to Integrating Female Workers into Formal Economies by RegionComprehensive report states North Africa has the largest gender gap, whereas East Asia has been one of the most successful in achieving gender equalityIntegrating women into the workforce and providing them with decent work opportunities has long been a challenge across the globe. The International Labor Organization’s Global Employment Trends for Women assesses the progress that has been made in nine different regions. According to a new target added to the Millennium Development Goals, “full and productive employment and decent work for all” is essential to reducing poverty. The ILO states that at the global level, elss than 70 women are economically active for every 100 men. Governments have an obligation to develop policies that give women an equal chance at finding decent work, and employers have an obligation to ensure proper working conditions and fair wages for both genders. There have been improvements overall for the integration of women into the workforce, but change has been slow. The ILO admits that additional information would be useful in determining where the real problems lie, such as indicators describing decision-making power, earnings, violence at the workplace, social protections, credit market access, etc. However, in most regions, this information was not available. More research should be done in order to determine how specific barriers can be eliminated. Sub-Saharan Africa
The challenge to both the public and private sector is to capitalize on the high economic activity of sub-Saharan African women by making it easier for them to enter jobs of higher productivity and improving working conditions. North Africa
The challenge is to capitalize on the region’s comparative advantage – its human capital – to trigger a shift toward higher productivity products and services. Well-educated women should also be given an equal chance to have access to these jobs. Middle East
The challenge is to motivate women to enter the formal workforce, to encourage society to accept new economic roles for women and removing existing barriers to economic integration. Latin America and the Caribbean
The challenge is to boost job creation overall and improve working conditions so that women have access to not just any jobs, but decent jobs. East Asia
The challenge is that due especially to long working hours, women are vulnerable to an imbalance in family and working life. Employers should work to include proper benefits that take this issue into account. South-East Asia and the Pacific
Gender inequality in the region is less of a challenge, but policies can help protect women from situations of occupational segregation that leave them with only the low-paid, low-productivity jobs in the services sector. There should be a greater focus on education and skills development. South Asia
There are still too many people, especially women, without access to decent work, the report says. The challenge is to help women profit from a shift toward more productive sectors and a relatively low unemployment rate. Equal access to quality education should be emphasized and more opportunities should exist for women to enter non-traditional economic roles. Central and South-Eastern Europe (non-EU)
Some inequality trends continue. Planned economies had better wage equality than industrialized or developing economies and young women are more likely to drop out of the labor force. The challenge for this region is to boost job creation to absorb more female employees and keep a close eye on factors that could contribute to lower wages for women and discrimination. Developed Economies and European Union
The challenge for the region will be to encourage more women to work, and create the necessary conditions to allow them to do so, to support an aging population. A focus should be placed on raising workers’ skills and maintaining a proper balance for women managing both work and family life. Posted 3/18/08* * * Study Shows Child Labor on the Rise on Indian Cotton FarmsA study, jointly commissioned by several international organizations, gives an in-depth picture of the child labor situation that is currently taking place in five Indian states. Data shows that between 2006-07, there were approximately 416,460 children employed on farms, with 54 percent younger than 14 years of age. Children are mainly hired on the basis of a long-term contract with local farmers, who are subcontracted by Indian cotton seed companies and larger multinationals, specifically Monsanto and Bayer. As there has recently been more pressure on multinationals to comply with human rights laws, there are less children working on farms contracted by Monsanto and Bayer than those contracted by Indian companies. Trends Cotton seed production has significantly increased with the introduction of the BT gene in 2002. Monsanto has patented the BT gene and has sublicense agreements with all Indian companies that use the gene in production. Due to the high demand for hybrid seed cotton, the total area of production in several Indian states has expanded, as well as their workforce. Due to the nature of cotton seed production, many farmers prefer to hire female children because they believe girls have more nimble hands and a better work ethic. Using children allow farmers to easily control them, most children will work longer hours than adults, and farmers can pay children substantially less. According to Sivaramakrishna, a seed farmer in Mahaboobnagar district, Andhra Pradesh, “Cross- pollination work is very labor intensive and a large number of laborers is required to do this work. It is also delicate work and needs to be handled carefully. We prefer young girl children for this task because with their delicate fingers (nimble fingers) they can handle this work better than adults. They also work more intensively than adults. We can control them easily. They listen to us and do what ever we ask them to do. The most important thing is labor costs. Nearly half of our investment goes towards payment of labor charges. The wage rates for children are far lower than adult wages. We can reduce our labor costs considerably if we hire girl children. If we want to hire adult labor we have to pay higher wages. With current the procurement price we get from the seed companies we cannot afford to pay higher wages to the laborers.” There are numerous risks involved for children working on these farms. Almost 90 percent of the children are school dropouts or never went to school. They suffer chronic illnesses from inhalation of poisonous pesticides, which have already caused three deaths. Employing children under unsafe working conditions for below minimum wage rates violates many national laws and international human rights laws. Case Studies Individual case studies were conducted in four states – Andhra Pradesh, Karnataka, Tamilnadu, and Gujarat. Andhra Pradesh and Gujarat are the largest producers of cotton seed and have gained the most attention for child labor practices. However, they are also areas where local NGOs, media, social investor groups, and international organizations have been the most active. The external pressure has led Monsanto and Bayer to develop motivation campaigns, issue price incentives to growers not to employ children, black list farmers who do, and financially support special schools for child laborers in hopes they will go on to regular schools. Due to these actions, the proportion of child labors to the total workforce on Monsanto farms in Andhra Pradesh dropped from 10 percent in 2005-06 to four percent in 2006-07. Similarly, the proportion on Bayer farms in the same area dropped from 20 percent in 2005-06 to 11 percent in 2006-07. Unfortunately, some conditions have not changed. The terms of employment still largely remain long-term contracts where farmers pay loans and advances to the children’s parents. Working conditions also continue to be very unsafe. Two female minors were raped and killed in 2006 on cotton seed farms and three children died from pesticide in 2004. Migrant children are treated the worst. They often endure physical abuse and chronic illness without access to medical care; and farmers will withhold wages and force children to work long hours. Advocacy groups are fairly active, but this report shows child labor is still a major issue in India. This study was commissioned by OECD Watch, Deutsche Welthungerhilfe, the India Committee of the Netherlands, Eine Welt Netz Nrw, and the International Labor Rights Forum. Click here to see the full report. Posted 10/18/07* * * Surveys Show Corporate Investors, Recruiters Putting Larger Stock in EthicsAccording to 2007 rankings, a focus on ethics seems high on the priority listCorporate Rankings Many media outlets annually publish rankings of the top companies and top business schools as a way of tracking trends in the corporate sector. It is striking to note that the Barron’s 2007 ranking of the World’s Most Respected Companies and The Wall Street Journal’s 2007 Recruiters’ Top Business Schools give high marks to those companies and schools with strong ethical fiber. Barron’s bases its list of winners on a survey of American money managers, who determined that, in making their selections, what inspires respect is a combination of: 32% strong management; 25% sound business strategy; 21% ethical business practices; 9% competitive edge; 7% shareholder orientation; 4% consistent revenue/profit growth. The not insignificant importance attached to ethical behavior clearly was an influence in both Berkshire Hathaway and Johnson & Johnson respectively taking the first and second positions. Despite its reputation as a huge money maker, many investors often cited Berkshire Hathaway, the conglomerate founded and run by Warren Buffet, as a company that shows leadership, specifically Buffett’s “vision, patience, boldness, and modesty.” It is also telling that in the past year, Buffett pledged his close to $40 billion fortune to the Bill and Melinda Gates Foundation, a multi-million dollar charity fund. As for Johnson & Johnson, which took second place, Barron’s notes that, “the durability of a hard-won reputation might be most evident in the repeat performance of J&J at or near the top of the list. In most respects, the company is in a rut. Its stock has been moribund, about flat for almost two years in a hull market. The company has faced troubling safety issues...Yet, investors consistently give J&J the benefit of the doubt, owing to generations of prudent management, shareholder attentiveness and careful cultivation of trusted brands. Additionally, Barron’s reports that more than one respondent cited J&J’s recall of Tylenol from store shelves after a cyanide scare back in the 1980s as lasting evidence of the company’s integrity. Barron’s described the trend in this year’s ranking that “corporate respect must be earned over a span of decades. While scandal or corporate-governance abuses can quickly empty a company’s reservoir of goodwill with investors and others, highly respected companies tend to retain their high marks even during lulls in stock performance or profitability.” The list of 10 “most respected” according to Barron’s are Berkshire as number one, followed in order by Johnson & Johnson, Toyota Motor, Procter & Gamble, General Electric, Microsoft, Nestlé, Apple, Cisco Systems, ExxonMobil. Business School Rankings According to the Wall Street Journal survey, Dartmouth College’s Tuck School of Business ranked #1 as recruiters’ favorite MBA programs. Remarkably, "when asked which graduates come out with the strongest ethical standards, recruiters named Dartmouth most often, followed closely by Brigham Young,” the school that placed second in the rankings. Some well-respected universities placed lower on the list than in the past. The WSJ reported one respondent who cited “Students weren’t as prepared for interviews and were somewhat more arrogant than in the past. Overall, I would say the students seemed ultra-relaxed and felt that they didn’t need to try to impress the interviewers but rather the interviewers should try to impress them.” The most important characteristics that recruiters said they look for are interpersonal and communication skills, a teamwork orientation, personal ethics and integrity, analytical and problem-solving abilities, and a strong work ethic. Posted 9/19/07* * * Report Encourages Preventive Health Care in Indian Corporate SectorPer Capita Government Health Expenditure in India Is One of the Lowest in the WorldThe state of Indian health care has changed dramatically over the past couple decades, but a focus on preventive health care is still in its early stages. The Indian Council for Research on International Economic Relations released a study, called “The Impact of Preventive Health Care on Indian Industry and Economy,” that shows the impact preventive health care can have on economic success. In India, per capita government health expenditure in India is one of the lowest in the world – US$7, as against US$2,548 in the United States. The report found that almost a quarter of respondent firms lose approximately 14 per cent of their annual working days due to sickness. The researchers of this report recognize the increased awareness in the corporate sector of the importance of preventive health care for business, but the public sector has not caught up. Therefore, this report focuses on making specific policy recommendations that will put preventive health at the forefront of corporate governance programs. Key findings:
Recommendations for the corporate sector:
To read more information about the report, click here to view the .pdf version. Posted 9/17/07* * *
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